This morning the Federal Circuit issued a Notice of Live Chat Feature Available on Federal Circuit Website. In this notice, the court announced that a website chat feature will supplant current communication methods with the Clerk’s Office. The notice indicates the chat feature will offer real time assistance without having to call or download software prior to use. Here is the full text of today’s announcement.
The Clerk’s Office is pleased to announce the launch of a live chat feature on the court’s website. This new feature supplements current communication methods and allows public users to receive real time assistance from a Clerk’s Office staff member without having to call the Clerk’s Office. The live chat is completely browser-based and does not require users to download any software prior to use. To speak with a member of the Clerk’s Office, please click on the “Let’s chat” button on the bottom right corner of the screen.
Clerk’s Office staff are available to assist members of the public by telephone or live chat during the normal operating hours of Monday through Friday, 8:30 a.m. – 4:30 p.m. (Eastern).